This ACI Learning course looks closely at the ethical factors involved in conducting an audit, delving into the requirements internal auditors have in relation to their own conduct as well as that of clients. It introduces values, attitudes and deciding principles for auditors when performing an engagement, as well as the roles and responsibilities each party keeps. Course Type: Video. Worth 3 PDCs (SHRM) and 3 CEUs (HRCI Ethics Credit).

One of the worst responses to the COVID-19 pandemic is to go back to normal and expect nothing of the pandemic’s magnitude will ever happen again. Because it there’s anything history has taught us, it’s that the unexpected will happen. That’s why it’s paramount for businesses to continue to adapt and establish effective risk management solutions. This course focuses on the ways that the pandemic should inform our risk management practices by looking at different organizations that either thrived or failed during the crisis. Course Type: Video. Worth 2.5 PDCs (SHRM) and 2.5 CEUs (HRCI General Credit).

This ACI Learning course offers internal auditors tools and skills for improving communication in the workplace and beyond. Within an overview of communication channels, styles and other facets, you'll quickly recognize the appropriate methods for various situations. Then, after looking closely at different communication tools, you will recognize how to become more tactical and specific in your overall strategy. Course Type: Video. Worth 6 PDCs (SHRM) and 6 CEUs (HRCI General Credit).

UDPATED 2025: Appeals and Penalties offers learners more advanced Medicare information and skills they need to assist beneficiaries in the appeals process when coverage has been denied. You will learn more about the different types of Medicare appeals and the steps necessary for successfully navigating the appeals process. Course Type: Interactive. Worth 7.5. PDCs (SHRM) and 7 CEUs (HRCI General Credits).