Characteristics of Effective Leadership: Setbacks & Conflict Resolution
Est. Study Time: 2 hours
No leader is infallible and, often, the direction a leader chooses to orient their organization is full of risk. While not be a bad thing in itself, the consequences could be devastating if not handled correctly. Step alongside Robert Powers, the CEO of Central Products, as he deals with several tense situations - failed plans for a new market and conflict with employees who have shown resistance to his leadership. Through this, you will gain an understanding of how leaders should deal with adverse situations and change. Worth 2 PDCs (SHRM).
Learn how to effectively manage unexpected changes to plans
Gain a better understanding of risk management
Learn how to deal with conflict in the workplace and help foster collaboration between employees and departments
Become familiar with healthy ways of managing employee opposition and resistance to organizational change
I’m looking for continuing education credits, how does that work with the free courses?
You have the option to purchase an accredited course outright and once completed you will then have access to your certificate of completion (credits). Alternatively, you can complete the course for free, and once completed you will be prompted to purchase access to your certificate of completion (credits).
Can I earn free credits?
Yes, you can! We award up to 3 free credits after completing the first few modules of a course. Once you have completed the required modules, your certificate of completion will be available under my courses. In order to access your remaining credits, you will be prompted to purchase.
How quickly do I receive my credits after completing a course?
Immediately, once you have completed you will have access to your certificate of completion/activity ID to submit to your organization to redeem your credits.
How long do I have to complete my course?
You have one year after beginning your course to complete it. After that year, your course will close automatically and no progress will be permitted.
What happens if I fail my course?
Your course will reset and you will be allowed to retake the course until you have met the passing requirements.
Do I earn a certificate of completion?
If you are looking to recertify with HRCI, SHRM, APA, and NASBA/AICPA, we offer a certificate of completion that can be used to redeem continuing education credit with these organizations. However, our courses are not accredited stand-alone and are not a certification in any way.
Here are some other courses you might like:
Several Asian countries represent major forces in the global economy, so it is important to understand the distinct cultures and business practices embraced in that part of the world. This course explores these unique markets, placing you in an internship for Central Products’ International Business department. Worth 2 PDCs (SHRM).
This course will help you become familiar with the process of conducting a cost benefit analysis, taught by various accounting employees of Central Products. They will also lead you to a better understanding of the allocation process in product costing, as well as how to use the cost volume profit model to determine effects on the company’s operating income. Worth 3 RCHs (APA: American Payroll Association).
Demystify the world of accounting as you become a protege of Tsong Hua, the quirky but blunt head of Central Products' Accounting Department. Explore all there is to know about creating balance sheets, income statements, cash flow statements, and even managerial accounting concepts like budgeting and differentials. Assist Tsong with real-world problems as she works through Central's array of assets, liabilities, equities and more in preparation for company growth and expansion. Worth 28.5 CPE Credits (NASBA/CPA).
Learn about the early history of Central Products from Robert and Grace Powers as you are provided an overview of different approaches to the topic of organizational culture. Though mainly dealing with anthropological and psychological approaches, the topic is set within the larger context of the history of management theory. Worth 2 PDCs (SHRM).
SHRM: VTR is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for 2 PDCs. For more information about certification or recertification, please visit shrmcertification.org.