Characteristics of Effective Leadership: Setbacks & Conflict Resolution
Est. Study Time: 2 hours
No leader is infallible and, often, the direction a leader chooses to orient their organization is full of risk. While not be a bad thing in itself, the consequences could be devastating if not handled correctly. Step alongside Robert Powers, the CEO of Central Products, as he deals with several tense situations - failed plans for a new market and conflict with employees who have shown resistance to his leadership. Through this, you will gain an understanding of how leaders should deal with adverse situations and change.
Learn how to effectively manage unexpected changes to plans
Gain a better understanding of risk management
Learn how to deal with conflict in the workplace and help foster collaboration between employees and departments
Become familiar with healthy ways of managing employee opposition and resistance to organizational change
I’m looking for continuing education credits, how does that work with the free courses?
You have the option to purchase an accredited course outright and once completed you will then have access to your certificate of completion (credits). Alternatively, you can complete the course for free, and once completed you will be prompted to purchase access to your certificate of completion (credits).
Can I earn free credits?
Yes, you can! We award up to 3 free credits after completing the first few modules of a course. Once you have completed the required modules, your certificate of completion will be available under my courses. In order to access your remaining credits, you will be prompted to purchase.
How quickly do I receive my credits after completing a course?
Immediately, once you have completed you will have access to your certificate of completion/activity ID to submit to your organization to redeem your credits.
How long do I have to complete my course?
You have one year after beginning your course to complete it. After that year, your course will close automatically and no progress will be permitted.
What happens if I fail my course?
Your course will reset and you will be allowed to retake the course until you have met the passing requirements.
Do I earn a certificate of completion?
If you are looking to recertify with HRCI, SHRM, APA, and NASBA/AICPA, we offer a certificate of completion that can be used to redeem continuing education credit with these organizations. However, our courses are not accredited stand-alone and are not a certification in any way.
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A company's operational strategy can either make or break the business. Join Sophie, a fellow intern, as you take a look at past failures which led to the downfall of Lion Industries. Then, jump to the future to observe the early successes of a Central Products' subsidiary.
Demystify the world of accounting as you become a protege of Tsong Hua, the quirky but blunt head of Central Products' Accounting Department. Explore all there is to know about creating balance sheets, income statements, cash flow statements, and even managerial accounting concepts like budgeting and differentials. Assist Tsong with real-world problems as she works through Central's array of assets, liabilities, equities and more in preparation for company growth and expansion.
Bounce around the offices of Central Products and learn from their best and brightest managers cross-departmentally. You’ll have the chance to sit in with executives as they have round-table discussions, and receive wisdom on various management styles. They will assist you in honing the skills you'll need to forecast, plan, and schedule projects, as well as how to get things done through other people – the basis of management.
Frederick Bairos leads the International team as they collaborate with Tsong Hua in Accounting to work out the finance challenges for Central Products' overseas ventures. Dive deep into the FX Market, and factors which can influence it, while exploring forecasting, exposure, and hedging methods. You will work closely with Courtney, Abdel, CK, and others as you gain important knowledge of the complexities of financing exports, imports, and direct foreign investments.
SHRM: VTR is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for 2 PDCs. For more information about certification or recertification, please visit shrmcertification.org.