Data-Driven Decision Making

Est. Study Time: 20 hours
24 PDCs
22 CEUs


Hone your big-picture effectiveness by learning the concepts, methods and tools for the application of logical and quantitative analysis to business decision-making and problem solving. Let Janis introduce you to a wide range of resources related to decision and problem analysis, including optimization, probabilities, queuing and transportation problems, break even analysis, inventory management, and forecasting. Maybe you'll even help her earn a bonus for her part in Central's next steps! Worth 22 CEUs (HRCI) and 24 PDCs (SHRM).
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Learning Objectives

  • Learn the fundamentals of decision-making and problem-solving, and how logical processes fit into them
  • Gain an understanding of the quantitative methods and tools, as well as the principles of decision analysis
  • Gain an overview of linear programming applications
  • Assess various types of decision situations, including marketing and financial decisions, distribution and network, inventory, and waiting line
  • Learn how forecasting fits into the decision-making process

I’m looking for continuing education credits, how does that work with the free courses?

You have the option to purchase an accredited course outright and once completed you will then have access to your certificate of completion (credits). Alternatively, you can complete the course for free, and once completed you will be prompted to purchase access to your certificate of completion (credits).

Can I earn free credits?

Yes, you can! We award up to 3 free credits after completing the first few modules of a course. Once you have completed the required modules, your certificate of completion will be available under my courses. In order to access your remaining credits, you will be prompted to purchase.

How quickly do I receive my credits after completing a course?

Immediately, once you have completed you will have access to your certificate of completion/activity ID to submit to your organization to redeem your credits.

How long do I have to complete my course?

You have one year after beginning your course to complete it. After that year, your course will close automatically and no progress will be permitted.

What happens if I fail my course?

Your course will reset and you will be allowed to retake the course until you have met the passing requirements.

Do I earn a certificate of completion?

If you are looking to recertify with HRCI, SHRM, APA, and NASBA/AICPA, we offer a certificate of completion that can be used to redeem continuing education credit with these organizations. However, our courses are not accredited stand-alone and are not a certification in any way.

SHRM: VTR is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for 24 PDCs. For more information about certification or recertification, please visit

HRCI: VTR is a recognized provider of recertification credits. HR Certification Institute® preapproved this program for 22 credits toward aPHR™, PHR™, PHRca™, SPHR™, GPHR™, PHRi™, and SPHRi™ recertification.