Characteristics of Effective Leadership: Setbacks & Conflict Resolution
Est. Study Time: 1 hours
No leader is infallible and, often, the direction a leader chooses to orient their organization is full of risk. While not be a bad thing in itself, the consequences could be devastating if not handled correctly. Step alongside Robert Powers, the CEO of Central Products, as he deals with several tense situations - failed plans for a new market and conflict with employees who have shown resistance to his leadership. Through this, you will gain an understanding of how leaders should deal with adverse situations and change. Worth 2 PDCs (SHRM).
Learn how to effectively manage unexpected changes to plans
Gain a better understanding of risk management
Learn how to deal with conflict in the workplace and help foster collaboration between employees and departments
Become familiar with healthy ways of managing employee opposition and resistance to organizational change
How do I earn credits with VTR Learning?
Earning credits with VTR Learning is easy. Simply purchase one of our self-paced courses and complete it within a year. Afterward, you will be given a certificate of completion, which contains a code to submit to your certifying organization.
Can I earn free credits?
Yes, you can! For each organization we serve, we offer at least one free course, which can be found at the top of the Shop page. Once you have completed a course, whether free or paid, your certificate of completion will be available under “My Courses”.
How quickly do I receive my credits after completing a course?
Immediately! Once you have completed a course, you will have access to your certificate of completion/activity ID to submit to your organization to redeem your credits.
How long do I have to complete my course?
You have one year after beginning your course to complete it. After that year, your course will close automatically and no progress will be permitted.
What happens if I fail my course?
Your course will reset and you will be allowed to retake the course until you have met the passing requirements.
Do I earn a certificate of completion?
If you are looking to recertify with HRCI, SHRM, APA, and NASBA/AICPA, we offer a certificate of completion that can be used to redeem continuing education credit with these organizations. However, our courses are not accredited stand-alone and are not a certification in any way.
Here are some other courses you might like:
Bounce around the offices of Central Products and learn from their best and brightest managers cross-departmentally. You’ll have the chance to sit in with executives as they have round-table discussions, and receive wisdom on various management styles. They will assist you in honing the skills you'll need to forecast, plan, and schedule projects, as well as how to get things done through other people – the basis of management. Worth 27 PDCs (SHRM), 26 CEUs (HRCI Business Credits), and 26 CAE Credits (ASAE).
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Central Products is considering expanding their resources by purchasing PEX from a company in Europe. Alongside the International Business team, you will analyze the costs and risks of importing and exporting, learning the ins and outs of this trade as you assist Central with this decision. Worth 3 PDCs (SHRM).
This interactive course, organized into topic-specific modules, offers learners more familiar with Medicare the information and skills needed to assist Medicare beneficiaries in appealing denials of coverage and navigating issues related to Medicare premium penalties. Throughout four courses, you will learn more about the different types of Medicare appeals and the steps necessary to successfully navigate the appeals process. Includes 21 Supplemental Fact Sheets that provide important information and can be downloaded and kept as a reference. Topic-specific modules include: Module 1 - Original Medicare Appeals, Module 2 - Medicare Advantage Appeals, Module 3 - Part D Appeals, Module 4 - Medicare Late Enrollment Penalties and IRMAA. Worth 7.5 Technical CPE Credits (CPA/NASBA).
SHRM: VTR is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for 2 PDCs. For more information about certification or recertification, please visit shrmcertification.org.