Characteristics of Effective Leadership: Setbacks & Conflict Resolution

Estimated Time: 1.5 hours

$49.00

Earn 2 Points for Completing

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UPDATED 2024: No leader, whether in business or elsewhere, is infallible. And often, the direction a leader chooses to orient their organization is full of risk. While not a bad thing in itself, dire consequences could follow. So, stepping alongside Robert Powers, the fictional CEO of Central Products, you will begin to see how failed plans and interpersonal conflict can be dealt with in effective, healthy ways. And through this demonstration, you will gain an understanding of how leaders should approach adverse situations and change. Course Type: Business Simulation. Worth 2 PDCs (SHRM).

Credits

2 PDCs
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Learning Objectives

  • Learn how to effectively manage unexpected changes to plans
  • Gain a better understanding of risk management
  • Learn how to deal with conflict in the workplace and help foster collaboration between employees and departments
  • Become familiar with healthy ways of managing employee opposition and resistance to organizational change

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SHRM: VTR is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for 2 PDCs. For more information about certification or recertification, please visit shrmcertification.org.