Management Information Systems: Staying Competitive Using IT

$49
2 PDCs

Synopsis

Maintaining a competitive edge in the business world is crucial, and IT and Information Systems can play a vital role in understanding and retaining customers. Explore the possibilities from a systems and value chain perspective alongside the Central Products’ IT team.
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Learning Objectives

  • Determine whether implementation of information systems is for the purpose of increasing revenue
  • Understand information systems and the impact they have upon IT and the business
  • Gain an undestanding of the Systems and Value Chain perspectives
  • Become familiar with customer relationship management

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SHRM: VTR is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for 2 PDCs. For more information about certification or recertification, please visit shrmcertification.org.