Management Information Systems: Staying Competitive Using IT
Est. Study Time: 1 hours
Maintaining a competitive edge in the business world is crucial, and IT and Information Systems can play a vital role in understanding and retaining customers. Explore the possibilities from a systems and value chain perspective alongside the Central Products’ IT team. Worth 2 PDCs (SHRM).
Determine whether implementation of information systems is for the purpose of increasing revenue
Understand information systems and the impact they have upon IT and the business
Gain an undestanding of the Systems and Value Chain perspectives
Become familiar with customer relationship management
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SHRM: VTR is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for 2 PDCs. For more information about certification or recertification, please visit shrmcertification.org.