Characteristics of Effective Leadership: Checking the Pulse

Est. Study Time: 1 hours
2 PDCs


The heart of leadership is located within the "hearts" of leaders, themselves. Much like the physical organ, the leader's heart can vary in its health. Passion, focused commitment and a sustained drive to deliver one's best are just a few of the factors which help determine the state of the leader's heart. The purpose of this course is twofold: to adequately display the importance of the leader's heart and to explain how to appropriately care for it. Worth 2 PDCs (SHRM).
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Learning Objectives

  • Understand what it means for values to be important in effective leadership
  • Know the importance of celebrating contributions and creating organizational community
  • Become familiar with the power of expectations for good leadership
  • Learn how encouraging employees contributes to a healthy organizational culture and greater efficiency

How do I earn credits with VTR Learning?

Earning credits with VTR Learning is easy. Simply purchase one of our self-paced courses and complete it within a year. Afterward, you will be given a certificate of completion, which contains a code to submit to your certifying organization.

Can I earn free credits?

Yes, you can! For each organization we serve, we offer at least one free course, which can be found at the top of the Shop page. Once you have completed a course, whether free or paid, your certificate of completion will be available under “My Courses”.

How quickly do I receive my credits after completing a course?

Immediately! Once you have completed a course, you will have access to your certificate of completion/activity ID to submit to your organization to redeem your credits.

How long do I have to complete my course?

You have one year after beginning your course to complete it. After that year, your course will close automatically and no progress will be permitted.

What happens if I fail my course?

Your course will reset and you will be allowed to retake the course until you have met the passing requirements.

Do I earn a certificate of completion?

If you are looking to recertify with HRCI, SHRM, APA, and NASBA/AICPA, we offer a certificate of completion that can be used to redeem continuing education credit with these organizations. However, our courses are not accredited stand-alone and are not a certification in any way.

SHRM: VTR is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for 2 PDCs. For more information about certification or recertification, please visit