Setbacks and Conflict Resolution, Qualities of Effective Leaders, Organizational Leadership

Characteristics of Effective Leadership: Setbacks & Conflict Resolution

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Course Description

Course Outline:

  • Unexpected Changes to Plans
  • Risk Management
  • Fostering Collaboration
  • Building Positive Relationships
  • Enhancing Self-Determination
  • Strengthening Others
  • Opposition from Employees/Resistance to Change

Prerequisites: None

Duration: 1-2 hours


2 PDCs

SHRM: VTR is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for 2 PDCs. For more information about certification or recertification, please visit