Staying Competitive Using IT, Information Systems and Technology

Staying Competitive Using IT


2 Credits

Course Description

Course Outline:

  • Is Money the Point?
  • Information Systems
  • IT Impact
  • Systems Perspective
  • Value Chain Perspective
  • Customer Relationship Management

Prerequisites: None

Duration: 1-2 hours


2 PDCs

Catherine Cerda

Customer Relationship Management (CRM)

Dr. Hanchey

Enterprise Resource Planning (ERP)


Information Systems

Supply Chain Management (SCM)

SHRM: VTR is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for 2 PDCs. For more information about certification or recertification, please visit